[Resolved] Home Credit India Finance — against insurance claim

Son Jangid

from Basi, Rajasthan

Address:

Kota, Rajasthan, 324001

Myself manish jangid, a customer of home credit company since 5 may 2018.
On 5 may 2018 i purchase a mobile phone through home credit financial credit services. When i purchase this phone, a insurance added with my loan. Loan no. Is [protected]. Few days ago my mobile screen damaged so i will call home credit customer services. And complaint 3 times but he will be not resolved my problam. Customer care caller said we can not fix it. Dear sir i am attached loan and insurance policy. Thank you

+2 photos

Was this information helpful?

No (0)

Yes (0)

Dec 26, 2018

Complaint marked as Resolved

Home Credit India Finance customer support has been notified about the posted complaint.

Verified Support

Nov 25, 2018

Home Credit India Finance Customer Care's response Dear Customer,

This is in regards to your query registered with Home Credit.

We have already investigated this concern and we have received the revert from Amtrust that claim has been rejected with reason outsite policy guidelines - Misrepresentation of Material facts.

Hence request you to mail on E-mail [protected]@amtrustmobilesolution.in and you can call on Mobile Insurance Help Desk Number – [protected]

For any further help, please contact us.

Regards,

Customer Care Team
Home Credit India Finance Private Limited | Email – [protected]@homecredit.co.in

Access your loan information anytime, anywhere. Download our App: http://bit.ly/2snRXRO

-