[Resolved] Home Credit India Finance — calling me anytime | |||
This is the 5th time i am complaining about your company. There was no response that i got from your company. Complain was about your company polices you are calling me restlessly from early morning 8:30 till late night 8:30 just would like to know the reason why u guys are calling me when my date of paying my money is of 23 i am receiving back to back calls from 15th just tell me why u people call. I had already requested a call back from the manager approximately 5 to 6 time your representatives had promised me that i will be receiving a call but i never got any call from you people. Just would like to know under which section of gov of india has gave u the authority to call me in the morning 8:30 am i want to know the polices on which your company is running. I was one of the good customer this was my first loan till know i was paying before time still u guys creating problems in my day to day life by calling me again and again. I got everything on records i got the call recordings in which your representatives had promised me a call back from managers, but no call has been made. I will file a suite against you people. And if anyone reading this and can help me doing that then please call me on [protected]. Name - rahul sharma Was this information helpful? | |||
Nov 4, 2017 Complaint marked as Resolved Home Credit India Finance customer support has been notified about the posted complaint. Verified Support Sep 27, 2017 Home Credit India Finance Customer Care's response Dear Rahul, This is in regards to your query registered with Home Credit India. In reply to your query, we wish to inform you that we have forwarded your query to the relevant team and we shall provide you with an update within the next 10 working days. For any further help, please contact us. Regards, Customer Care Team Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM ---- Verified Support Oct 01, 2017 Home Credit India Finance Customer Care's response Dear Rahul, This is in regards to your query registered with Home Credit India. We regret for the inconvenience caused, we have shared the resolution on your registered email id. For any further help, please contact us. Regards, Customer Care Team Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM | |||
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+91 90 0469 0046
3rd Floor, Tower C, DLF Infinity Towers, DLF Cyber City, Phase- II, Gurgaon, Haryana, India - 122002
Solve the problem immediately otherwise close this loan ..
This is in regards to your query registered with Home Credit India.
We regret to inform you that, as observed from our records your loan has been "Cancelled". We request you to please reapply for the same.
For any further help, please contact us.
Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM
This is in regards to your query registered with Home Credit India. We wish to inform you that your mini cash loan has been cancelled in our records.
As per company policy we are unable to share the reason for same. You can re-apply for loan after 90 days from last application date. We are pleased to inform that your query has been addressed successfully.
I hope you had a great experience with us!
For any further help, please contact us.
Regards,
Adesh Kadam
Customer Care Team
Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM