[Resolved] Home Credit India Finance — calling my friend for many times a day

Ebi Enøsh

from Mumbai, Maharashtra

Address:

682041

Home credit customer care is continuously calling to my friend's mobile number..
Please stop calling my friend when i am not reachable.. Each and every day calling him for 15-25 times a day is very harassing..
He is a very busy person and he ia getting angry and when we met face to face he is shouting on me saying about this..
If we delayed a payment we will pay it with fine.. But please stop this telephone call harrasment.. It's very annoying.. Since we don't have full amount of money we decided to take loan from home credit.. So if there is a delay please try to use common sense that the amount is not ready yet.. And stop calling continuously asking it.. Stop this harrasment against customers.. I will never recommend home credit to any of my friends or colleagues in future due to this kind of harrasment..

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Dec 5, 2019

Complaint marked as Resolved

Home Credit India Finance customer support has been notified about the posted complaint.

Verified Support

Nov 04, 2019

Home Credit India Finance Customer Care's response Dear Sir/Ma'am,

Thank you for contacting Home Credit.

In reply to your query, we wish to reiterate you that we are unable to fetch the contract ID basis the details mentioned in your email. Hence, we request you to kindly share your registered contact number/loan number.

Once we receive the details, we shall check your account and assist you accordingly.

For any further help, please feel free to contact us on below mentioned contact details. We assure our best services at all times.

Regards,

Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in