[Resolved] Home Credit India Finance — cancelled my cash loan | |||
Ome credit india finance — loan amount not credit in my a/c yet Hello home credit I am asha badhoi my loan id no. Is [protected] it is approved on[protected].. You tolled me that amount will credit in your a/c within 24 working hour. But amount not credit in a/c. After that i call so many time at your customer care they just tolled me wait for some time. But amount not recived. Than i email my all details on your mailing adress but no answer for my mail. Then again i call your customer care. They tolled me within 5 working days your payment will come. But today is[protected]:22 pm. Still... If you not provide my cash loan then you cancelled it. Thanks you Was this information helpful? | |||
Dec 13, 2017 Complaint marked as Resolved Home Credit India Finance customer support has been notified about the posted complaint. Verified Support Oct 29, 2017 Home Credit India Finance Customer Care's response Dear Asha, This is in reference to your concern registered with Home Credit India. We wish to inform you that we have forwarded your query to the relevant team and we shall provide you with an update within the next 10 working days. For any further help, please contact us. Regards, Customer Care Team Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM Verified Support Nov 12, 2017 Home Credit India Finance Customer Care's response Dear Asha, This is in reference to your concern registered with Home Credit India. We tried to contact you on your primary number to provide you an update, however, were unable to establish positive contact. Further, we wish to inform you that as per our records we initiated payments towards your account, however, same got rejected. Additionally, we observed that as per your confirmation over the call dated 10/11/2017 we have initiated request for loan cancellation and same is under process so we request you to call on our below listed customer care number to get an update on loan status. Further, I am pleased to inform you that your query has been resolved successfully. I hope you had a great experience with us. For any further help, please contact us. Regards, Customer Care Team Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM | |||
 3 Comments | |||
Comments
Team, i try to purchase a phone yesterday but my request got fail due to any unknown reason..So please share me the reason.So i can buy something from home credit, my contact number is [protected] and i already purchased a phone 2 years back that time my contact number was [protected].
Home Credit India Finance Customer Care's response, Nov 2, 2017
Verified Support
Dear Pankaj,
This is in reference to your concern registered with Home Credit India.
Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.
Request you to please revert within three days, otherwise your request would be closed.
For any further help, please contact us.
Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM
This is in reference to your concern registered with Home Credit India.
Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.
Request you to please revert within three days, otherwise your request would be closed.
For any further help, please contact us.
Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM
REF:Loan No-[protected], Name-S.Prabakaran, Mob No-91+[protected],
I' ve competed my mobile loan on 21/09/2017.NOC not yet received. I' ve sent mail more than 6times.calls more than 5 times. But no result. How can I refer you to others? Please do the needful service.
I' ve competed my mobile loan on 21/09/2017.NOC not yet received. I' ve sent mail more than 6times.calls more than 5 times. But no result. How can I refer you to others? Please do the needful service.
Home Credit India Finance Customer Care's response, Nov 2, 2017
Verified Support
Dear Prabakaran,
This is in reference to your concern registered with Home Credit India.
In reply to your query, we wish to inform you that we have forwarded your query to the relevant team and we shall provide you with an update within the next 10 working days.
For any further help, please contact us.
Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM.
This is in reference to your concern registered with Home Credit India.
In reply to your query, we wish to inform you that we have forwarded your query to the relevant team and we shall provide you with an update within the next 10 working days.
For any further help, please contact us.
Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM.
Home Credit India Finance Customer Care's response, Nov 5, 2017
Verified Support
Dear Prabakaran,
This is in reference to your concern registered with Home Credit India.
In reply to your query, I am pleased to inform you that your query has been resolved successfully. I hope you had a great experience with us.
For any further help, please contact us.
Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM
This is in reference to your concern registered with Home Credit India.
In reply to your query, I am pleased to inform you that your query has been resolved successfully. I hope you had a great experience with us.
For any further help, please contact us.
Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
85%
Complaints
1103
Pending
45
Resolved
920
+91 90 0469 0046
3rd Floor, Tower C, DLF Infinity Towers, DLF Cyber City, Phase- II, Gurgaon, Haryana, India - 122002
This is in reference to your concern registered with Home Credit India.
In reply to your query, we wish to inform you that we have forwarded your query to the relevant team and we shall provide you with an update within the next 10 working days.
For any further help, please contact us.
Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM.
This is in regards to your query registered with Home Credit India.
We wish to inform you that, as per the telephonic conversation from our concern team you agreed to make the payment for the outstanding amount on 11th November.
For any further help, please contact us.
Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM