[Resolved] Home Credit India Finance — Cash loan liers | |||||
After buying from home credit. My experience was very bad, every time they were calling to make payments before due date, Customers executive were also illiterate type, they won't able to speak in english and don't no how to interact with clients. First of all there collections are criminals no standards even do know whom to call if you guys think by this someone will pay no they won't there are some guidelines which everybody have to follow and guys charging more than rbi guidelines but what about your rep when i have given my alternative number why your rep didn't call on that number why they call on my parents number why?? I didn't updated their number so why as you lied your collection took my brother number and asking him to pay on behalf of me did he took loan from you? Don't forget you are also part of this scam you thief call on my number i will make sure my lawyer will talk to you i am done. Who gave you right to call my family and harass them who are you?? Nothing because o[censored]s you are surviving even getting salary as well so go and learn some manners first as per you your communication skills it seems you guys never been school. Next time don't dare to abuse or harass anyone. Was this information helpful? | |||||
Jun 23, 2016 Complaint marked as Resolved Home Credit India Finance customer support has been notified about the posted complaint. Verified Support May 23, 2016 Home Credit India Finance Customer Care's response Dear Sir,
Thank you for your query to Home Credit India.
We apologize for the inconvenience caused.
In reply to your query, we would request you to please provide your contract id/loan account number or customer's complete name and date of birth or registered contact number so that we can check your account and assist you accordingly
We sincerely hope that the above resolution is to your satisfaction. Alternatively, Please do not hesitate to contact our customer service team phone:[protected], or email:[protected]@homecredit.co.in should you need any further clarification.
Yours sincerely,
Customer Care Team
Home Credit India Finance Private Limited.
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3rd Floor, Tower C, DLF Infinity Towers, DLF Cyber City, Phase- II, Gurgaon, Haryana, India - 122002
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