[Resolved] Home Credit India Finance — charges excessive amount on foreclosure

Brij Bhushan Sharda

from Hoshiarpur, Punjab

Address:

141003

Sir, myself brij bhushan, d. O. B=26.10.1980, loan i'd =[protected], taken loan amount of 75000. Where i pay installments of 4741monthly, according to their executive said that if i closed my loan within a 6month so no interest they charges, when i paid my 5emi i call their customer care no. Said that no is change, then paid late my emi after it i call again. To given no said first to pay the installment then i told the foreclosure amount, after my 8emi i refuse to pay 9emi, then they told the amount of 67547, which gives me shock, where i refuse to pay that much of amount, according to their said okay 4741*8=37928) they charge 3.5% processing fees, where i got 72000, now i pay 37000only on foreclosure, i place a complain in consumer forum with my advocate, either manage it with in a day

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May 27, 2019

Complaint marked as Resolved

Home Credit India Finance customer support has been notified about the posted complaint.

Verified Support

Apr 26, 2019

Home Credit India Finance Customer Care's response Dear Bhushan,

We regret the inconvenience caused.

We wish to inform you that as per the General Terms and Conditions of the Loan and the Terms and Conditions mentioned in your Loan Summary, the interest amount has been calculated basis the annualized flat rate of interest.

The apportionment of the interest amount over the period of the loan is done on a reducing balance method so that the interest charged on a monthly basis is consistent with the principal outstanding at the end of each month. We assure you that the total amount of interest received from the customer basis the flat rate of interest mentioned in the loan summary remains the same.

There are no foreclosure charges, however, depending on the date of foreclosure, the interest for the number of days in the month till foreclosure happens is calculated in a pro-rated manner.

Please note all the terms and conditions of the loan are mentioned in the Loan summary and the General Terms and Conditions.

Further, your contract is having the delinquent amount of Rs.5, 091/- which is pending from the last 9 days. Hence, we would request you to kindly make the payment at the earliest to avoid collection activities.

For any further help, please contact us on our email id:[protected]@homecredit.co.in.

Regards,

Customer Care Team
Home Credit India Finance Private Limited | Email – [protected]@homecredit.co.in

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Apr 27, 2019

Updated by Brij Bhushan Sharda But that much foreclosure amount is not affordable for me, due to some family problems I have not arrange to much money, so pls give me a least amount for foreclosure that I arrange to clear the loan