[Resolved] Home Credit India Finance — Cheat by dealer & company executive | |||
My self pawan kumar mandawariya s/o mr. Babu lal mandawariya, raigro ka mohalla ninder ward no. 1 via vkia sikar road jaipur (Raj.) 302013. Dear sir, I have purchased a mobile phone [ lava iris x8 - rs. 8500/- ] from shiv shakti mobile point sikar road harmara on emi from home credit india finance company. When i purchased the mobile phone, dealer & home credit executive tell me that "if you purchase on emi, you have to pay 12 emi and if you do for close, you have to pay only maximum interest rate of rs. 550/- like this you have to pay only rs. 9150/- (8500 mobile phone rate + 550 interest rate = total 9150/-)". But now the company is calling me again and again and want to collect unwanted charges and say that pay us 4 more emi, you you not pay, we will case/ start other payment recovery process. Sir, home credit india finance company is treat me and i am in mentally pressure. My loan account number is [protected]. I have all slips of paid amount. I have already paid whole amount, which was explain by the home credit company executive at the time of purchase mobile phone. I have already paid rs. 150/- extra to home credit while legally my payment is made only rs. 9150/-. Please do for it. Was this information helpful? | |||
Complaint marked as Resolved
Home Credit India Finance customer support has been notified about the posted complaint. Verified Support Apr 12, 2016 Home Credit India Finance Customer Care's response Dear Sir,
Thank you for your query to Home Credit India.
We definitely understand your concern and apologize for the inconvenience caused to you.
We already had discussion over the call on 02/04/2016 regarding this case and resolution was already provided. Hence, we would request you to make payment as per the sanction letter signed by you with your photograph which clearly states you agreed with the terms and conditions of the contract policy.
We sincerely hope that the above resolution is to your satisfaction. Alternatively, please do not hesitate to contact our customer service team phone:[protected], or email:[protected]@homecredit.co.in should you need any further clarification.
Yours sincerely,
Customer Care Team
Home Credit India Finance Private Limited .
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3rd Floor, Tower C, DLF Infinity Towers, DLF Cyber City, Phase- II, Gurgaon, Haryana, India - 122002
नाम : पवन कुमार मंडावारिया
We definitely understand your concern and apologize for the inconvenience caused to you.
We already had discussion over the call on 02/04/2016 regarding this case and resolution was already provided. Hence, we would request you to make payment as per the sanction letter signed by you with your photograph which clearly states you agreed with the terms and conditions of the contract policy.
If any other issue, kindly elaborate the same.
We sincerely hope that the above resolution is to your satisfaction. Alternatively, Please do not hesitate to contact our customer service team phone: 1800 121 6660, or email:[email protected] should you need any further clarification.
Yours sincerely,
Customer Care Team
Home Credit India Finance Private Limited .