[Resolved] Home Credit India Finance — cheating with customers

Minakshisharma

from Belthara, Uttar Pradesh

Address:	New Delhi, Delhi, 110008
Website:	Facebook twitter

There is one more case now, i had taken a personal loan of rs 125000/- with loan [protected]
I had already paid six emi as of now and when i called them today for the foreclosure amount i was shocked to hear that they were asking me pay 119000, this is insane, ill go legal and make sure no one go for home credit, this is now become news for home credit that they are cheating their customer. How come one need to pay the same amount for foreclosure that too after six months?

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Oct 16, 2017

Complaint marked as Resolved

Home Credit India Finance customer support has been notified about the posted complaint.

Sep 10, 2017

Updated by Minakshisharma How this can be marked as a resolved? This is insane service from home credit, i had talen a loan of 122500/- and after six when i had already pais siz emi of rs 6800 they are asking me to pay 119000 and are not ready to listen to us. This is fraud and reason they are giving is that people who doesn't get the loan from banks comes to our door so go complain anywhere . This is the way they treat their customers. i am not going to pay 119000 to them from hard earned money

Verified Support

Sep 11, 2017

Home Credit India Finance Customer Care's response Dear Minakshi,

This is in regards to your query registered with Home Credit India.

In reply to your query, we sincerely apologized for the inconvenience caused to you. Further, we wish to inform you that we have forwarded your query to the relevant team dated 9th Sept'17 and general processing time is 10 working days since our team is working on same would appreciate your patience in the mean time.

For any further help, please contact us.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM

Sep 18, 2017

Updated by Minakshisharma Dear Sir/Madam,

I Minakshi Sharma My loan account number is [protected].

I want to foreclose my loan I spoke to one of your representatives they informed about my foreclose amount and i have to pay it before 15 days of my ECS date. Now I am calling them for the same from last two days and i am getting some weird response that we are having some technical error in our system so that we cannot accept your request,

Now kindly let me know why i will suffer because of your issues . And my ECS date is 6th of every month and i have to foreclose it before 21st of sep 2017
and you know today is 18th sep .

Please do the needful as i am not going to suffer because of this reason as i am ready with my money .

Waiting for your response ASAP
Regards '
minakshi
[protected]