[Resolved] Home Credit India Finance — complaining about emi, refund and other problem | |||
Hi, Myself reshma khalil khan. Apko kehna chahti hu ke apki company ki sercives achi nahi hai. Itni badhi company hai apki fir bhi jab customer ko problem hota hai to unki problem solve nahi karte ho. Customer care khola hai apne sirf customers ko pareshan karne ke liye. Mera refund muje ab tak nahi mila refund karnw me itna time lagatw ho aap log or jab customer ko emi bharne problem hoti hai tab aap thoda sa bhi insaniyat nahi dikhate ho iska matlab kya hai ke apke paise ka value hai, customer ke paise ka koi value nahi hai. Customer care me itna bar problem batane ke badh bhi ap log customer ko itna harrass karte ho. Customer ki complain par ek call nai ata h or emi k liye suba se rat tak barabar call kar k pareshan karte ho. Jo monthlt payment karta hai usko itna pareshan karte ho or jo log loan bharte nahi hai wo log aap log k liye ache h kya. Me monthly payment karti hu har month. Ab jab muje problem ho rhi h die bhi paymwnt late ho rha hai to b bhar to rhi hu mw month me die b aplog ko problem hai kya fayda hai itni badhi company kholne ka jab customer ko aap services de hi nahi sakte ho. Ue bhot hi badha dissappointment hai ab se me na hi kabhi is company se loan lugi or na kisi or ko fasne dugi apki companu me. Hcin Was this information helpful? | |||
Oct 3, 2017 Complaint marked as Resolved Home Credit India Finance customer support has been notified about the posted complaint. Verified Support Aug 26, 2017 Home Credit India Finance Customer Care's response Dear Madam, This is in regards to your query registered with Home Credit India. We sincerely apologized for the inconvenience. We are unable to check the loan account as per shared details. We request you to please share any 2 correct details from the below-listed options: · Contract Number · CUID · Full Name & DOB · Registered contact number. Once we receive the above mention details we can check your account and assist you accordingly. For any further help, please contact us. Regards, Customer Care Team Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM Verified Support Sep 02, 2017 Home Credit India Finance Customer Care's response Dear Madam, This is in regards to your query registered with Home Credit India. We are pleased to inform that your query has been resolved successfully. I hope you had a great experience with us! For any further help, please contact us. Regards, Customer Care Team Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM | |||
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+91 90 0469 0046
3rd Floor, Tower C, DLF Infinity Towers, DLF Cyber City, Phase- II, Gurgaon, Haryana, India - 122002
Reshma khalil khan.
Contract id. [protected].
Contract id no. [protected]
Ye dono contract id h loan ki. Mujhe ye complain hai ki payment mera late hua h iska reason mene bataya hai fir b late payment charges q laga rhe ho aap.
Itna customer care me request karne k badh b problem solve nahi hoti hai.
Mene bola b k muje payment late receive ho rhi hai is waja se me tym pe payment nahi kar pa rhi hu par me usi current month me emi pay kar rhi hu to b aplog samajte nahi h late payment charges laga dete ho kaha se bharu me extra charges itna badha company hai par customer ko facility hi nai dete ho.
Mera double bar loan amount mere account se deduct hua tha uska b refund itna late mila or wo bhi pura refund nahi mila muje itna bar complain kiya customer care me aur email k zariye fir bhi koi response nahi mila upar se aur late payment charge laga rhe ho. Khud log to time pe refund nahi karte ho humara paisa aur itna din b laga diye dene me adha hi paisa diye . Aur humse late ho jata hai to charges laga dete ho. Customer ko lootne k liye company kholi hai kya. Waise hi itna high interest pe paisa le taho ho fir b me monthly payment ksr rahi hj usme bhi interest lagaoge to customer kaha jaega kya khaega. Itna bhi pareshan mat karo ek din company hi band ho jae apki.
This is in regards to your query registered with Home Credit India. We sincerely apologized for the inconvenience. We are working on your concern and we will update on same within next 48 hours.
For any further help, please contact us.
Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM