[Resolved]  Home Credit India Finance — complaint about customer honesty

Address:New Delhi, Delhi, 110025
Website:www. homecredit.co.in

Hii, i am very feeling so bad experience about this home creditor, i dont know there name, i asked there name but they siad very rudely tht they ll not say there name.. And there was two guys and they both said that, first one boy said insurence is nt must, again they said tht insurence is must, and they wasted my time and they abused me and also said that i ll give u a slap. And i ll not cancelled, now.
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Nov 30, 2017
Complaint marked as Resolved 
Home Credit India Finance customer support has been notified about the posted complaint.
Oct 09, 2017
Updated by Àbül Hãyät
Hii my Name is Abul Hayat i like to complaint about two gyuz that his behaviour was very rude i went there to purchase oppo mobile at zakir Nagar, and they was behaving like they will kill me. And trying to make me fool A i said tht they i want gold colour and they said ok, after filing all the process they was giving me black colour without my information and forcing me to take that which they like. They dont know how to take care of the customer really i had a such a bad Experience. This was my first and last entry in the store or show room of oppo and home creditor such a bad Experience.

Verified Support
Oct 10, 2017
Home Credit India Finance Customer Care's response
Dear Sir,

This is in reference to your concern registered with Home Credit India.

In reply to your query, we wish to inform you that we have forwarded your query to the relevant team and we shall provide you with an update within the next 10 working days.

For any further help, please contact us.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
Verified Support
Oct 28, 2017
Home Credit India Finance Customer Care's response
Dear Sir,

This is in regards to your query registered with Home Credit India.

We observed from our records as per the telephonic conversation dated 28/10/17, your concern has been resolved successfully.

For any further help, please contact us.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
Complaint comments 

Comments

Dear sir im vasuevarao

iam vacat my house recant that why could plz changemy address my old address 39-8-40/10/1 sec 8 muralinagar
visakhapatnm
my new address 39-9-99/23 flat no 9 dabagarden
Home Credit India Finance Customer Care's response, Oct 12, 2017
Verified Support
Dear Sir/Ma'am,

This is in reference to your concern registered with Home Credit India.

Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.

Request you to please revert within three days, otherwise your request would be closed.

For any further help, please contact us.
Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM

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    3rd Floor, Tower C, DLF Infinity Towers, DLF Cyber City, Phase- II, Gurgaon, Haryana, India - 122002
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