[Resolved]  Home Credit India Finance — covid moratorium, interest changes and emi tenure change

My contract id is : [protected].

I have taken a loan of rs 90000 for a tenure of 48 months at interest 28.80. I have taken moratorium for only 2 month for the month of april and may (Ie., 2 months).

Now they are charging me moratorium interest for 3 months, and see that the loan period is increased to 63 months which is insane and i could see that the principle amount is increase to rs 99463 with out my consent

What is all this, i need this to be looked in to and resolved asap.
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Aug 12, 2021
Complaint marked as Resolved 
Home Credit India Finance customer support has been notified about the posted complaint.
Verified Support
Sep 11, 2020
Home Credit India Finance Customer Care's response
Home Credit India Finance — covid moratorium, interest changes and emi tenure change

Dear Customer,

Thank you for contacting Home Credit.

We regret the inconvenience caused to you in this regards.

In reply to your query, we have registered your concern and you will be contacted within 48 hours.

Please note: Do not fall prey to EMI Moratorium frauds. Home Credit will never ask for your OTP, Net Banking or Mobile Banking password, customer ID, UPI-PIN, etc. for deferring your EMI payments.

For any loan related information, use our Mobile App.

Regards,

Customer Care Team
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