[Resolved] Home Credit India Finance — customer care not support me for loan closing | |||
My loan no is [protected]. I contect c. Care for loan closing but from 13th september. They tell me due to technical problem we not give you closing amount and on 18sep. They tell me you can not close a/c because your 15th day complete on 15th september. Now they tell me to pay next emi and say we not help you. But i want to pay and close account now. Because i am not responsible for this delay. So i am not want to pay next emi Was this information helpful? | |||
Nov 10, 2017 Complaint marked as Resolved Home Credit India Finance customer support has been notified about the posted complaint. Verified Support Sep 22, 2017 Home Credit India Finance Customer Care's response Dear Suresh, This is in regards to your query registered with Home Credit. In reply to your query, we sincerely apologize for the inconvenience caused to you. Further, we wish to inform you that we have forwarded your query to the relevant team and we shall provide you with an update within next 10 working days. For any further help, please contact us. Regards, Customer Care Team Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM Verified Support Oct 07, 2017 Home Credit India Finance Customer Care's response Dear Suresh, This is in reference to your concern registered with Home Credit India. In reply to your query, we tried to contact you on your registered number dated 29/09/2017, however, we were unable to establish the contact with you. Further, we wish to inform you that your personal loan account has been finished and you will receive your No Due Certificate 15 days of your last payment updation date. I am pleased to confirm that your query has been resolved, successfully. I hope you have had a great experience with us. For any further help, please contact us. Regards, Customer Care Team Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM | |||
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