[Resolved] Home Credit India Finance — customers care is useless | |||
My loan payment was pending ur customer service have call me many times in day I was irritated when I m contact with one person why different people call n say me u have to pay the loan. When I told the I m hospitalize they r calling n irratated I m very upset n will not say anyone else to take loan form ur company .first teach ur customer service person don't know how to speak after doing the payment ur customer service r useless I would say they are hopeless I m very much disappoint from ur services I m not go to take loan from u all in my life time boz when I have pay so much money behind this loan . I would say who so ever spoken to me last regards my loan that person is fire form me give proper service. Was this information helpful? | |||
May 16, 2019 Complaint marked as Resolved Home Credit India Finance customer support has been notified about the posted complaint. Verified Support Apr 15, 2019 Home Credit India Finance Customer Care's response Dear Customer, Thank you for contacting Home Credit. We regret the inconvenience caused. Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines. For any further help, please contact us. Regards, Customer Care Team Home Credit India Finance Private Limited | Email – [protected]@homecredit.co.in | |||
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3rd Floor, Tower C, DLF Infinity Towers, DLF Cyber City, Phase- II, Gurgaon, Haryana, India - 122002
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