[Resolved] Home Credit India Finance — Demand of excess/ unconveyed charges | |||||
Loan number : [protected] Monthly installment : 3440 rs Customer id : 1606089 We took a loan from homecredit for a scooty (12 moth emi). Homecredit promised that we need to pay for 11 months on time and we did not need to pay the last emi. We have choosen auto deduct from bank (Sbi). Everything gone good for last 10 months but in the 11 month, homecredit say that emi was not deducted as the bank network was not working and we need to pay for both 11th and 12th month. The time for payment is first 10 days of month and sbi network will not interrupt for 10 days. They cheat us only to get the 12th emi. Please help. Was this information helpful? | |||||
Jul 25, 2017 Complaint marked as Resolved Home Credit India Finance customer support has been notified about the posted complaint. Verified Support Jun 18, 2017 Home Credit India Finance Customer Care's response Dear Jagannath, Thank you for your query to Home Credit India. In reply to your query, we wish to inform you that we have forwarded your query to the relevant team and a dedicated relationship manager will get in touch with you within next 48 hours. We sincerely hope that the above resolution is to your satisfaction. Alternatively, Please do not hesitate to contact our customer service team phone:[protected], or email:[protected]@homecredit.co.in should you need any further clarification. Yours sincerely, Customer Care Team Home Credit India Finance Private Limited . Verified Support Jun 24, 2017 Home Credit India Finance Customer Care's response Dear SirThis is in regards to your query registered with Home Credit India. In reply to your query, we wish to inform you that we have contacted you dated 22nd June'17 and shared the resolution with you over the call. For any further help, please contact us. Regards, Customer Care Team Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM | |||||
 Add a Comment | |||||
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
85%
Complaints
1103
Pending
45
Resolved
920
+91 90 0469 0046
3rd Floor, Tower C, DLF Infinity Towers, DLF Cyber City, Phase- II, Gurgaon, Haryana, India - 122002
Post your Comment