[Resolved] Home Credit India Finance — demanding over charges to close account | |||
My mobile loan account was supposed to be closed after I cleared the outstanding balance. I was been told to pay specific amount to close account ' however later on this people are demanding extra money for same. Thus people just keep on harassing me at work calling anytime . Please request you to look into matter as soon as possible. As I am patient suffering from haemorrhoids and depression if any thing happens to me this guy's will be responsible Was this information helpful? | |||
Jul 26, 2018 Complaint marked as Resolved Home Credit India Finance customer support has been notified about the posted complaint. Verified Support Jun 11, 2018 Home Credit India Finance Customer Care's response Dear Customer, Thank you for contacting Home Credit. Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines. For any further help, please contact us. Regards, Customer Care Team Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM Verified Support Jun 13, 2018 Home Credit India Finance Customer Care's response Dear Renuka, Thank you for contacting Home Credit. Apologies for the trouble you have faced. As per our investigation we have found no miscommitment from our end. Further, we request you to share us the proof for the same so that we can check and assist you accordingly. Additionally, we request you to share us the Executive Name, Date and who has given you the commitment so that we can investigate and assist you accordingly. For any further help, please contact us. Regards, Customer Care Team Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM Verified Support Jun 20, 2018 Home Credit India Finance Customer Care's response Dear Renuka, Thank you for contacting Home Credit. We regret for the inconvenience caused to you. We have already forwarded your request to the relevant team with request number 10134624 which is under process and your dedicated relationship manager would contact you within 48 hours for the same. For any further help, please contact us at the below-mentioned toll-free number or email id. Regards, Customer Care Team Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM Access your loan information anytime, anywhere. Download our App: http://bit.ly/2snRXRO Verified Support Jun 21, 2018 Home Credit India Finance Customer Care's response Dear Renuka, Thank you for contacting Home Credit. We regret for the inconvenience caused to you. We would like to inform you that we have stopped all collection activities for next 30 days. Additionally, your loan is having the delinquency amount of Rs.2, 828/- which is pending from last 86 days. Hence, we would request you to kindly make the payment at earliest to avoid late payment charges and collection activities. For any further help, please contact us at the below-mentioned toll-free number or email id. Regards, Customer Care Team Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM Access your loan information anytime, anywhere. Download our App: http://bit.ly/2snRXRO | |||
 2 Comments | |||
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My registered no is [protected]
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Sir/ma'am
I applied 50000 Rs. Cash loan but application was not completed their was in error in u r process please chekit and resolve the problem and complete my application
Thanking u sir.
Regards
K ASHOK KUMAR
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I applied 50000 Rs. Cash loan but application was not completed their was in error in u r process please chekit and resolve the problem and complete my application
Thanking u sir.
Regards
K ASHOK KUMAR
Home Credit India Finance Customer Care's response, Jun 13, 2018
Verified Support
Dear Customer,
Thank you for contacting Home Credit.
Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.
Further, we regret for the inconvenience caused while applying for loan. We would request you to send us an email to [email protected] along with the error screen shot. Our concern team will check and revert you accordingly.
For any further help, please contact us.
Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM
Thank you for contacting Home Credit.
Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.
Further, we regret for the inconvenience caused while applying for loan. We would request you to send us an email to [email protected] along with the error screen shot. Our concern team will check and revert you accordingly.
For any further help, please contact us.
Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM
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