[Resolved] Home Credit India Finance — emi charged twice | |||
The due date for my emi was on 20th may, 2019. But the amount didn't get deducted from my account even after confirming from the customer service that "auto-debit" has been activated. Fear of paying additional amount of rs. 350 for late payment, i made the payment of the emi online directly and paid rs. 1299 on 21st may, 2019. Shortly after making the payment, i messaged this problem to the vendor i had bought my phone from and the same amount of rs. 1299 got deducted from my account shortly afterward without any notification. I checked my account shortly afterward and found dual transaction. One from my side and the other just got auto debited. So now 1299 + 1299 is gone from my account. Help in resolving this issue. My contract id: [protected] Was this information helpful? | |||
Jun 22, 2019 Complaint marked as Resolved Home Credit India Finance customer support has been notified about the posted complaint. Verified Support May 22, 2019 Home Credit India Finance Customer Care's response Dear Customer, Thank you for contacting Home Credit. We regret the inconvenience caused. As discussed over the call your query has been resolved successfully. For any further help, please contact us. Regards, Customer Care Team Home Credit India Finance Private Limited | Email – [protected]@homecredit.co.in | |||
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+91 90 0469 0046
3rd Floor, Tower C, DLF Infinity Towers, DLF Cyber City, Phase- II, Gurgaon, Haryana, India - 122002
Since last 6 months society is trapped under a massive schame and not returning money.
I am one of the investor and had been deposited min ore than 10 lacs ruppees in it
0237/ 103820570021964
Balance of the account is about 4.5 lacs.