[Resolved] Home Credit India Finance — false resolution / fake assurance

Amit Kabad

from Mumbai, Maharashtra

Address:

Raigad, Maharashtra, 410210

Home credit india finance complaint status update [id: 2291980]

Please note that i received a call yesterday from one of home credit india's partners (Pos) to complete my kyc.

I also got a call from home credit ombudsperson assuring me that the issue has been resolved.

I went to the shop and realised that this issue is still not resolved.

And now they need more time to fix this. Please note that i have already given them 12 days of time to find a solution for me.

Now you tell me what should i do?

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May 12, 2019

Complaint marked as Resolved

Home Credit India Finance customer support has been notified about the posted complaint.

Verified Support

Apr 11, 2019

Home Credit India Finance Customer Care's response Dear Dinesh,

Thank you for contacting Home Credit.

We wish to inform you that we have already forwarded your request to the concerned team with reference number '17099836' and same is under investigation, your relationship manager shall contact you on this concern within next 24 hours.

We appreciate your patience in the interim.

For any further help, please feel free to contact us.

Regards,

Customer Care Team
Home Credit India Finance Private Limited | Email – [protected]@homecredit.co.in