[Resolved] Home Credit India Finance — Fraud by the company or the representative | |||
I went to buy a Sony LED 24inch TV. The representative offered me to finance the loan at 0% and insisted a lot saying he has to meet the target and all. anyways, i submitted my documents and the loan was processed. the loan id was [protected]. I was told it is a 12 month emi system in which 4 will be your advance emi and rest 8 will be paid for 8 months. the monthly emi was 1320 and advance emi was 5280. anyways. i was pying the amount of 1320 for consistantly 8 months without any delay or so. when the 8th month emi was paid, i stopped it. and then i started recieving calls from HOME CREDIT CUSTOMER CARE saying my 4 month emi are still pending and the loan was actually a 16month with a very high rate of interest. I asked for the LOAN SANCTION LETTER which was not given to me at the time of LOAN. a copy of the same is yet to be recieved but the customer care guys calls around 10-15 times daily for the same and harass me. I request you to kindly look into it and oblige. Was this information helpful? | |||
Complaint marked as Resolved
Home Credit India Finance customer support has been notified about the posted complaint. Verified Support Apr 26, 2016 Home Credit India Finance Customer Care's response Dear Sir,
Greetings from Home Credit India.
With reference to your concern, resolution was provided to you over the call on 25/04/2016 and hence we are closing this case.
We sincerely hope that the above resolution is to your satisfaction. Alternatively, please do not hesitate to contact our customer service team phone:[protected], or email:[protected]@homecredit.co.in should you need any further clarification.
Yours sincerely,
Customer Care Team
Home Credit India Finance Private Limited .
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+91 90 0469 0046
3rd Floor, Tower C, DLF Infinity Towers, DLF Cyber City, Phase- II, Gurgaon, Haryana, India - 122002
In reply to your query, we are sincerely apologized for inconvenience cause to you. We wish to inform you that we have forwarded your query to the relevant team and we shall provide you with an update within the next 48 hours.
We sincerely hope that the above resolution is to your satisfaction. Alternatively, Please do not hesitate to contact our customer service team phone:[protected], or email:[protected]@homecredit.co.in should you need any further clarification.
Yours sincerely,
Customer Care Team
Home Credit India Finance Private Limited .