[Resolved] Home Credit India Finance — Fraud | |||
When buying mobile phone from star communication of dehradun. Ur agent told us that this phone is available in emi. So we pay the downpayment 2000 rs and he told that you have to pay only 7 months emi. But after paying all 7 months emi. Your customer care executive tell us that we have to pay 5 months more emi to close the loan. That is direct case of giving misinformation from your agent. We trust your company but your agent is fooling us. Please take quick action. Otherwise we file a case to consumer court. Regards. Was this information helpful? | |||
Mar 31, 2017 Complaint marked as Resolved Home Credit India Finance customer support has been notified about the posted complaint. Verified Support Feb 28, 2017 Home Credit India Finance Customer Care's response Dear Sir, Thank you for your query to Home Credit India. We are unable to fetch the contract id basis the details mentioned in your email, we request you to share us the contract id/ Loan account number/CUID/Mobile number/DOB/Full Name to enable us to check and assist you accordingly. For any further assistance, please feel free to contact our customer care team (Toll Free Number:[protected] or E-mail ID: [protected]@homecredit.co.in). Yours sincerely, Customer Care Team Home Credit India Finance Private Limited . | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
85%
Complaints
1103
Pending
45
Resolved
920
+91 90 0469 0046
3rd Floor, Tower C, DLF Infinity Towers, DLF Cyber City, Phase- II, Gurgaon, Haryana, India - 122002
Total frauds and shud be sued