[Resolved]  Home Credit India Finance — Fraud doing Home Credit India Finance

Address:Mumbai
Website:www.homecredit.co.in

I have taken personal loan from Home Credit India Finance in the year of 2018 for the tenure of 42 months and i have paid all the emi's on the time.
after moratorium they automatically increased loan tenure from 42 months to 49 months. i have sent mail to the company grievance officer and customer care team,
i haven't received any update.
i have paid 34 EMI's till date and as per my contract with Home Credit India Finance now only 8 EMI's is left. but they sent mail me that my still 15 EMI is left.
they are doing fraud with me, why should i pay when as per contract only 8 EMI is left.
please help me in this case.
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Oct 20, 2021
Complaint marked as Resolved 
Home Credit India Finance customer support has been notified about the posted complaint.
Verified Support
Sep 14, 2021
Home Credit India Finance Customer Care's response
Dear Gunjankumar,

Thank you for highlighting your concern.

With reference to your concern, we would request you to please share your Contract ID, contact number or registered email ID as we are unable to check the details as of now.

Thank you,
Team Home Credit
Complaint comments 

Comments

Kindly take this on priority.
You are doing cheating with me.
How can you increase EMI number when I paid regular EMI on respective due date.
I cannot bear this.
Kindly update you system mine only 8 EMI are left not as per 15 EMI.
I am sending mail from last 7 days also trying to calling on customer care number and Grivence officer but i am unable to contact as every time the call is in waiting.
Clear this thing on immediate basis.

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    3rd Floor, Tower C, DLF Infinity Towers, DLF Cyber City, Phase- II, Gurgaon, Haryana, India - 122002
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