[Resolved] Home Credit India Finance — fraudulent issue

 
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India
 Krish_sank on Jan 24, 2020
Dear sir, i took loan from home credit india (Loan number [protected]) amount of 80, 000. I got call from there side and they told i got some cash loan offer at lowest intreast rate and eligible upto amount of 80, 000. There executive told me that i have to re pay this amount in 5339 easy 20 installmemts. I was ok with this then he asked one otp by saying compulsory to avail this offer and said you will get a confirmation call from there side. Due to some work i was out of city and when i came back i get to know that they have provided me loan without any communication and intreast rate confirmation. Then i visited their office but they said it is already late now you can foreclose this after 6 months only. Then i started paying these emi. Till now i have paid 91000 something amount by 17 installment then i query about foreclose. But now they are saying still 76555 amount is pending. Dear sir i am really very disappointed by them and mentally preasuring from them to pay this amount. I need a solution. I am very mently harrased by there collection department. Please help me
Complaint marked as Resolved Feb 24, 2020

Complaint Status


[Jan 24, 2020] Home Credit India Finance customer support has been notified about the posted complaint.
Verified Support
Home Credit India Finance Customer Care's response, Jan 24, 2020
Dear Krishan,

Thank you for contacting Home Credit.

We regret for the inconvenience caused to you.

We have raised your concern for further investigation and your relationship manager will contact you within next 48 hours.

We appreciate your patience and understanding with this. For any further help, please feel free to contact us.
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    Home Credit India Finance - fraudulent issue