[Resolved] Home Credit India Finance — getting unnecessary calls due to fake reference

Devank arya

from Delhi, Delhi

Address:

Ghaziabad, Uttar Pradesh, 201001

Dear team,

I am getting calls from your home credit customer care representative because some person gave my reference while taking a unknown loan and always asking to talk some ms/mrs. Radha and telling me that she is my mother but this is the fake information she has provided to you and also used very unprofessional language while talking to me and when i asked for any evidence regarding the reference then home credit representative start yelling on me when i don't have any relation with that lady.

Please look into the concern.

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Dec 4, 2017

Complaint marked as Resolved

Home Credit India Finance customer support has been notified about the posted complaint.

Verified Support

Nov 01, 2017

Home Credit India Finance Customer Care's response Dear Sir/Ma'am,

This is in reference to your concern registered with Home Credit India.

We wish to inform you that kindly share the contact number on which you are receiving calls from our end so that we can check and assist you accordingly.

For any further help, please contact us.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM