[Resolved]  Home Credit India Finance — harassing customers after loan approval

Address:Pune, Maharashtra, 412207

Hi team my name is swapnil sonone number is [protected] register with home credit my loan is approved on 9th of march from that day i have more than 50 mails they only said will help you in 48 hrs but no help provided yet now they are saying i am not eligible i have mail loan approval number [protected] i talk to grievance department online loan customer care all behave rudely till date they not even provide any help they automatically cancel my laon due to technical issue from there side now they are rejected as no offers all are liers
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May 18, 2019
Complaint marked as Resolved 
Home Credit India Finance customer support has been notified about the posted complaint.
Verified Support
Apr 17, 2019
Home Credit India Finance Customer Care's response
Dear Swapnil,

Thank you for contacting Home Credit.

We regret the inconvenience caused.

As discussed over the call your query has been resolved successfully.

We noted from our records that your loan application is getting cancelled as per our policy.

We advise to refrain from applying again and again, this will affect your credit score.

Meanwhile, we appreciate your patience and understanding in this regards.

For any further help, please contact us.

Regards,

Customer Care Team
Home Credit India Finance Private Limited | Email – [protected]@homecredit.co.in
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