[Resolved] Home Credit India Finance — harassing your executives by saying number of wrong things

[Resolved] Home Credit India Finance — harassing your executives by saying number of wrong things

R Rasika Verma from Mumbai, Maharashtra

I had taken loan for vivo mobile phone in january 2017 from big boss mobile shop because of some difficulties i not paid my last monthly emi but for that i made call in home credit finance for saying that i will pay this emi in next month with emi bouncing charges, but still they are calling me and saying such a wrong things and also one person called to my mom today with gave number of warnings and said that he will send me legal notice for this due payment and all... It is so much wrong thing by which your executive harassing the customer. I hope the company will resolve the matter earlier and will keep good relationship with the customer. Was this information helpful? No (0) Yes (0)
Aug 31, 2017 Complaint marked as Resolved Home Credit India Finance customer support has been notified about the posted complaint. Verified Support Jul 28, 2017 Home Credit India Finance Customer Care's response Dear Sir/Madam, This is in regards to your query registered with Home Credit. In reply to your query, we would request you to please provide any 2 details mention below: Contract Number CUID Full Name & DOB Registered contact number. Once we receive the above mention details we can check your account and assist you accordingly. For any further help, please contact us. Regards, Customer Care Team Home Credit India Finance Private Limited \| Call –[protected]; Email – [protected]@homecredit.co.in \| Business Hours – Monday to Sunday, 9 AM to 8 PM Jul 29, 2017 Updated by Rasika Verma My contact Number is [protected]. My Name: Adv. Rasika Birje. and DOB: 26/01/1992. Please proceed for further. Verified Support Jul 29, 2017 Home Credit India Finance Customer Care's response Dear Madam, This is in regards to your query registered with Home Credit. We sincerely apologised for the inconvenience caused. We have raised your concern for further investigation and we will update you within next 48 hours. For any further help, please contact us. Regards, Customer Care Team Home Credit India Finance Private Limited \| Call –[protected]; Email – [protected]@homecredit.co.in \| Business Hours – Monday to Sunday, 9 AM to 8 PM Verified Support Jul 31, 2017 Home Credit India Finance Customer Care's response Dear Madam, This is in regards to your query registered with Home Credit. In reply to your query, we wish to inform you that resolution has been shared with you dated 30th July'17 over the call on your registered mobile number. For any further help, please contact us. Regards, Customer Care Team Home Credit India Finance Private Limited \| Call –[protected]; Email – [protected]@homecredit.co.in \| Business Hours – Monday to Sunday, 9 AM to 8 PM
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