[Resolved] Home Credit India Finance — harassment by agent | |||
My loan account number [protected].. My name is deepa bhattacharya i paid my loans on time i am just left with last two emi's due to my medical and my mother was also in hospital thats why i missed your emi's... I used to get 20 to 25 call in a day moreover today you agent name vijay visited at my place he misbehaved with my mother used unprofessional language with his ph number is ([protected]). I called him today 8 feb 2018 at 6 pm same way he behaved with highly rude to me i told him my situation i also advised i can pay till this month end he denied.. He put me on confrenes call with his boss sanjay he was also forcing me to pay the amount within two days i was very cleared to them not able to pay til my salary date he denied and said (Jb aukaad nai hai to kyu lete ho loan).. Very unprofessional language I request you guys to take action regarding the same and need time to pay till this month end Thank you Deepa bhattacharya ([protected]) Was this information helpful? | |||
Mar 20, 2018 Complaint marked as Resolved Home Credit India Finance customer support has been notified about the posted complaint. Verified Support Feb 10, 2018 Home Credit India Finance Customer Care's response Dear Deepa, This is in regards to your query registered with Home Credit India. In reply to your query, we wish to inform you that we have forwarded your query to the relevant team and we shall provide you with an update within the next 10 days. For any further help, please contact us. Regards, Customer Care Team Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM Verified Support Feb 16, 2018 Home Credit India Finance Customer Care's response Dear Deepa, This is in regards to your query registered with Home Credit India. We observed from our records as per the telephonic conversation dated 13/02/18, your concern has been resolved successfully. For any further help, please contact us. Regards, Customer Care Team Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM | |||
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+91 90 0469 0046
3rd Floor, Tower C, DLF Infinity Towers, DLF Cyber City, Phase- II, Gurgaon, Haryana, India - 122002
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This is in reference to your concern registered with Home Credit India.
Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.
Request you to please revert within three days, otherwise your request would be closed.
For any further help, please contact us.
Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM