[Resolved] Home Credit India Finance — Harassment by call

vicky sain

from Delhi, Delhi

Address:

Jaipur, Rajasthan, 302002

Your staff is dialing from morning till evening and unnecessarily harassing for repayment. I have been making my payments regularly. Only in feb. Month i could not make due to financial obligations and had informed your people's that i shall make it at the earliest. But it is very astonishing that you have not gone on my records and started calling persons who were not named in while taking credit from u. And even your staff is uneducated and needs to be taught how to talk to customers, particularly elderly. Your institution is getting bad name because of their misbehaviour. I therfore request you to please do not call my relatives or any other person except me. Hope u will seriously look into the matter and instruct your staff to follow. And i have given rs 950 in may month (Feb. Emi) and balance amount is rs 416 and you charged much more amount in penalty how is it possible and i said that i am unemployment i couldn't give u emi amount, i am able to give u emi amount. And u r calling day by day & in a day u call 20-30 time.

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Jul 7, 2016

Complaint marked as Resolved

Home Credit India Finance customer support has been notified about the posted complaint.

Verified Support

Jun 05, 2016

Home Credit India Finance Customer Care's response Dear Sir, Thank you for your query to Home Credit India. We apologized for the inconvenience caused. In reply to your query, we would request you to please provide your contract id/loan account number or customer's complete name and date of birth or registered contact number so that we can check your account and assist you accordingly. We sincerely hope that the above resolution is to your satisfaction. Alternatively, Please do not hesitate to contact our customer service team phone:[protected], or email:[protected]@homecredit.co.in should you need any further clarification. Yours sincerely, Customer Care Team Home Credit India Finance Private Limited .