[Resolved] Home Credit India Finance — Harassment calls | |||
I have received end number of calls from home credit. I took loan for a I phone mobile to which I have paid the balance amount as a settlement amount as discussed with one of the collection dept. Person . Now they state it's not taken.. some of the caller says we have received however it was sent beyond given period so settlement is null n void. Some callers doesn't have any information regarding the payment. But they do not forget to call and harass my sister . This loan was taken under her name. I have talked for max 1hr. With so many of their telecallrs but they do not understand anything. Neither have decency to talk nor has any evidence of the payment. I have all the evidence to support my claim. My loan I'd is [protected] Was this information helpful? | |||
Aug 12, 2021 Complaint marked as Resolved Home Credit India Finance customer support has been notified about the posted complaint. Verified Support Apr 27, 2021 Home Credit India Finance Customer Care's response Dear Customer, Thank you for contacting Home Credit. In reply to your concern, we wish to inform you that your concern has been resolved. We sincerely apologize for the inconvenience caused to you. We wish to inform you that the loan will be closed in our records in next 45 days from the last payment received date. Please do not hesitate to contact our customer service team phone:[protected], or email:[protected]@homecredit.co.in, if you need any further clarification. Yours sincerely, Customer Care Team Home Credit India Finance Private Limited. | |||
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+91 90 0469 0046
3rd Floor, Tower C, DLF Infinity Towers, DLF Cyber City, Phase- II, Gurgaon, Haryana, India - 122002
Thank you for contacting Home Credit.
In reply to your concern, we wish to inform you that your concern has been resolved.
We sincerely apologize for the inconvenience caused to you. We wish to inform you that the loan will be closed in our records in the next 45 days from the last payment received date.
Please do not hesitate to contact our customer service team phone:[protected], or email:[protected]@homecredit.co.in, if you need any further clarification.
Yours sincerely,
Customer Care Team
Home Credit India Finance Private Limited.