[Resolved] Home Credit India Finance — harassment level infinity | |||
Dear team, // serious concern /screenshot attached. I am raising a complain due to telephone call harassment on daily basis 2 to 10 calls daily. I have also contacted to toll free no [protected] mentioned on web http://homecredit.co.in and mailed to [protected]@homecredit.co.in for stop call me/harassing but story remain same. My concern:- i am receiving unwanted calls approx 2 to 5 times on daily basis even on sunday from your company (Home credit) with different different numbers. As per your executive on daily calls "dishant anand have mentioned my contact no as friend", however i do not know him personally and not taken any loan, i have already requested to your executive that please remove my mobile number [protected] from your database but they do not do any thing and warned that you will receive daily call the statement like "kar lo jo krna hai call toh aaegi" i have recorded this clip on my multimedia phone. Requesting you to please remove my m. No from your database and do not call their behaviour is very rude when they talk to me. Please help us from getting disturbed and harassed, it will be a great help to have our peace of mind Was this information helpful? | |||
Oct 26, 2017 Complaint marked as Resolved Home Credit India Finance customer support has been notified about the posted complaint. Verified Support Sep 11, 2017 Home Credit India Finance Customer Care's response Dear Sir/Madam, This is in regards to your query registered with Home Credit India. In reply to your query, we sincerely apologized for the inconvenience caused to you. Further, we wish to inform you that we have forwarded your query to the relevant team and we shall provide you with an update within the next 3 working days. For any further help, please contact us. Regards, Customer Care Team Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM Verified Support Sep 24, 2017 Home Credit India Finance Customer Care's response Dear Sir/Madam, This is in regards to your query registered with Home Credit India. In reply to your query, we sincerely apologize for the inconvenience caused to you. Further, we wish to inform you that we have removed your number from our records so that you will not receive calls from our side under the mentioned name. For any further help, please contact us. Regards, Customer Care Team Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM | |||
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