Home Credit India Finance — Harassment regarding the payment

Contract number - [protected]. I have raised the same Complaint earlier this year. However I have to raise the same again because home credit customer service team just doesnt check the history of the Complaint or dont even read emails to understand the query.
So I have asked home credit team to stop the collection activity as their team doesnt follow the RBI guidelines and Defamed my name and trespassed the address too .Also I was not well and every details was uploaded and shown to the team and 100 of emails was sent to them that as I am suffering from heart disease I managed to get a work from home job from June 1st 2023.Considering the fact then after fighting for months they stopped the collection as I promised to start paying by July 2023. Now I have sent an email to the team that as promised I will start paying the monthly amount but make sure that I am not asked or harrassed by the collection agent to pay in one go. Surprisingly i got an email from them stating the same that I need to pay the amount in one go. But how is that possible for a patient who just got a job that too home based job? I have already sent 3 emails but they keep on sending the same thing again and again but not understanding my point. How can I pay the full amount and it was never even said or practical that someone can pay in one go. Im accepting the late fees and said I will keep on paying monthly amount starting July 3rd as my salary gets credited by 3rd but they denied. Again new way of harrassing me because they are trying to get a revenge from me by harrassing to the point where I will have to attempt suicide.Kindly take action against this NBFC for the harrassment and let them know that I can only start paying the monthly amount here and they cannot harrass me because I am doing as I have promised. Please take action against them. ALL I AM ASKING IS THAT THEY ALLOW ME TO PAY EVERY MONTH ON 3RD AND I WILL ACCEPT THE LATE FEES AND KEEP ON PAYING THE MONTHLY AMOUNT
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