[Resolved]  Home Credit India Finance — Harrassment via calls on daily basis

Address:Mumbai City, Maharashtra, 560066

I am getting 5 to 10 calls on daily basis from home credit india finance.
Executive named sagar keeps calling and tells my number is updated in the company database. He asks me to identify certain people whom i do not know.
I am always being told it is a system generated call and i will be called again and again. I always confirm them it is wrong number. Please remove my numbe from the database
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Feb 24, 2017
Complaint marked as Resolved 
Home Credit India Finance customer support has been notified about the posted complaint.
Jan 23, 2017
Updated by gnshkini
I have been receiving calls from the Home Credit telecallers who have made more than 50 calls in the past two days and despite telling them numerous time of their looking for wrong person on my phone (sagar), they persistently making calls from different numbers. I have call recording of all the conversation. Despite my warning them of not making calls on my number, they are using filthy language and persistently calling on my number, on an average 3 calls in 15 minutes. Its such a harassment. Please consider this legal notice
Verified Support
Jan 23, 2017
Home Credit India Finance Customer Care's response
Dear Sir,

Thank you for your query to Home Credit India.

We definitely understand your concern and apologize for the inconvenience caused.

With reference to your concern, we would request you to assist us with the contact number on which you receiving calls from Home Credit, so that we can investigate accordingly.

We sincerely hope that the above resolution is to your satisfaction. Alternatively, please do not hesitate to contact our customer service team phone:[protected], or email:[protected]@homecredit.co.in should you need any further clarification.

Yours sincerely,
Customer Care Team
Home Credit India Finance Private Limited.
Verified Support
Jan 24, 2017
Home Credit India Finance Customer Care's response
Dear Sir,

Thank you for your query to Home Credit India.

We definitely understand your concern and apologize for the inconvenience caused.

With reference to your concern, we would request you to assist us with the contact number on which you receiving calls from Home Credit, so that we can investigate accordingly.

We sincerely hope that the above resolution is to your satisfaction. Alternatively, please do not hesitate to contact our customer service team phone:[protected], or email:[protected]@homecredit.co.in should you need any further clarification.

Yours sincerely,
Customer Care Team
Home Credit India Finance Private Limited.
Complaint comments 

Comments

Home Credit India Finance — Unwanted calls

They are often calling me and disturbing me..but the guy whom they are looking is not me ..i told this to there customer care but they are still disturbing and telling that they can't do anything ..
Home Credit India Finance Customer Care's response, Jan 25, 2017
Verified Support
Dear Sir,

Thank you for your query to Home Credit India.

We definitely understand your concern and apologize for the inconvenience caused.

In reply to your query, we would request you to assist us with the number on which you receiving calls from Home Credit end so that we can investigate and assist you accordingly.

We sincerely hope that the above resolution is to your satisfaction. Alternatively, please do not hesitate to contact our customer service team phone: 1800 121 6660, or email:[email protected] should you need any further clarification.

Yours sincerely,
Customer Care Team
Home Credit India Finance Private Limited.

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    Home Credit India Finance Phone
    +91 90 0469 0046
    Home Credit India Finance Address
    3rd Floor, Tower C, DLF Infinity Towers, DLF Cyber City, Phase- II, Gurgaon, Haryana, India - 122002
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