[Resolved]  Home Credit India Finance — Home credit - Loan amount not received

Address:Gurgaon

I took loan from home credit on 19th Apr 2021 with high rate of interest. It should credit in my account within 1 day. I'm following up with customer care from last 3days but they only said wait 48hrs. I'm getting messages for my EMI will start from next 18th. But I still not received the money in my account. Nobody is helping. M just sending mail on their email ids with statement.
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Aug 10, 2021
Complaint marked as Resolved 
Home Credit India Finance customer support has been notified about the posted complaint.
Verified Support
Apr 26, 2021
Home Credit India Finance Customer Care's response
Dear Sir/Ma'am,

Thank you for contacting Home Credit.

In reply to your concern, we are unable to fetch the contract ID basis the details mentioned in your email. Hence, we request you to kindly share your contact number/loan number.

Once we receive the details, we shall check your account and assist you accordingly.

For any further help, please feel free to contact us on below mentioned contact details.

Yours sincerely,
Customer Care Team
Home Credit India Finance Private Limited.
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