[Resolved] Home Credit India Finance — Home credit : Loan amount not received | |||
I took loan from home credit on 18th Apr 2021. The amount should credited in my account on 19th Apr 2021 as per teletalk with customer executive. They told me to wait for 72hrs which means 3days. Its 4th day I still not received the money in my account. I'm taking follow up continuously but no one bothered to give me valid answer. CE just saying you will get the call within 48hrs. But nobody call. I took this loan for paying my hospital Bills. Nobody replying in this pandemic situation. Attached bank statement and email repl from home credit. Shreya Pathre M. [protected] Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved Home Credit India Finance customer support has been notified about the posted complaint. Verified Support Apr 26, 2021 Home Credit India Finance Customer Care's response Dear Customer, Thank you for contacting Home Credit. In reply to your concern, we wish to inform you that your concern has been resolved. We sincerely apologize for the inconvenience cused to you. As per our records, the cash loan amount has been disbursed on dated 24-Apr-2021. Please do not hesitate to contact our customer service team phone:[protected], or email:[protected]@homecredit.co.in, if you need any further clarification. Yours sincerely, Customer Care Team Home Credit India Finance Private Limited. | |||
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+91 90 0469 0046
3rd Floor, Tower C, DLF Infinity Towers, DLF Cyber City, Phase- II, Gurgaon, Haryana, India - 122002
Thank you for your query to Home Credit India.
In reply to your query, we wish to inform you that we are unable to check your details.
We would request you to share your registered mobile number or contract number so that we can assist you accordingly.
Please do not hesitate to contact our customer service team phone:[protected], or email:[protected]@homecredit.co.in, if you need any further clarification.
Yours sincerely,
Customer Care Team
Home Credit India Finance Private Limited.