[Resolved]  Home Credit India Finance — Honda shine bike

Address:New Delhi, Delhi, 110034
Website:home credit

Sir i am bhanu pandey s/o bachraj pandey sir i have finence one bike from
home credit india sir bike price is -63485 including all sir i have paid down payment 21800 and along with 3000 file charge sir i want to clear his loan
before 5 month but they are charging so much amount 12 emi alredy gone
sir my amount 21800 down payment he is told me we have receive only 17000
thousand sir these are pepole eating my so much money evry time i call his customer care nobody providing me resolution sir please take any action these people these people taking intrest 24 thousand and my down payment is not
clear my loan id is-[protected] sir these people playing the customer every time
saying you have sing with us you can not do anything
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Apr 21, 2017
Complaint marked as Resolved 
Home Credit India Finance customer support has been notified about the posted complaint.
Verified Support
Mar 15, 2017
Home Credit India Finance Customer Care's response
Dear Sir,

Thank you for your query to Home Credit India.

In reply to your query, we wish to inform you that we have forwarded your query to the relevant team and we shall provide you with an update within the next 48 hours.

We sincerely hope that the above resolution is to your satisfaction. Alternatively, Please do not hesitate to contact our customer service team phone:[protected], or email:[protected]@homecredit.co.in should you need any further clarification.

Yours sincerely,
Customer Care Team
Home Credit India Finance Private Limited .
Verified Support
Mar 19, 2017
Home Credit India Finance Customer Care's response
Dear Sir,

Thank you for your query to Home Credit India.

In reply to your query, we wish to inform you as discussed with you over the call on your registered mobile number dated on 16th March'17 and we have given all resolution to you over the call. Hence we would request you to make your all payment as per terms and conditions of your signed Sanction Letter to avoid any standard collection procedure.

We sincerely hope that the above resolution is to your satisfaction. Alternatively, Please do not hesitate to contact our customer service team phone:[protected], or email:[protected]@homecredit.co.in should you need any further clarification.

Yours sincerely,
Customer Care Team
Home Credit India Finance Private Limited .
Complaint comments 

Comments

I requested to you for sending my NOS on my email id before 2 month but you delayed my request
Home Credit India Finance Customer Care's response, Mar 21, 2017
Verified Support
Dear Sir/Madam,

Thank you for your query to Home Credit India.

In reply to your query, we are unable to check the loan account as the loan details shared by you is incorrect hence, we request you to please share any 2 correct details from the below listed options:
Contract Number
CUID
Full Name & DOB
Registered contact number.
Once we receive the above mention details we can check your account and assist you accordingly.

We sincerely hope that the above resolution is to your satisfaction. Alternatively, Please do not hesitate to contact our customer service team phone: 1800 121 6660, or email:[email protected] should you need any further clarification.

Yours sincerely,
Customer Care Team
Home Credit India Finance Private Limited .

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    Home Credit India Finance Phone
    +91 90 0469 0046
    Home Credit India Finance Address
    3rd Floor, Tower C, DLF Infinity Towers, DLF Cyber City, Phase- II, Gurgaon, Haryana, India - 122002
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