[Resolved] Home Credit India Finance — I am complaint about my cash loan delay

Sanju Virdi

from Ramban, Jammu and Kashmir

Address:

Ludhiana, Punjab, 141008

Your customr service is not good. Do din hogay loan department me keshav ji se baat krne k liye cl krta hoon kbhi bolte hai k avilable nahi hai. Kbhi kehte hai k busy hain apki call arange krwa dete hai wo apko call back kr lenge. But abhi tak koi response nahi aya. Bhot he gandi service hai.. Agar loan nahi arange hota hai to mujhmd btado aap. Nd agar is week me mujhe loan milgya to thek hai nahi to mujhe ye apka cash loan nahi chaiye. Jab loan ki baat hoti thi to apka banda keshav daily call krta tha din me 3 3 time. Abhi wait krni parti hai 3 3 din baat krne k liye. Is week matlb saturdy tak loan amount agar mere account me transfer hoti hai to thek hai nahi next week agar amount aati hai to usme se apki processing fee deduct hoti hai to uska me kuch nahi kar skta..

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Jul 22, 2017

Complaint marked as Resolved

Home Credit India Finance customer support has been notified about the posted complaint.

Verified Support

Jun 15, 2017

Home Credit India Finance Customer Care's response Dear Sir/Madam,

This is in reference to your concern registered with Home Credit India.

Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number if you are our existing customer so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.

Request you to please revert within three days, otherwise, your request would be closed.

For any further help, please contact us.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM