[Resolved] Home Credit India Finance — i didn't get my claim money back since 3 months

sohail khan1997

from Delhi, Delhi

Address:

Gurgaon, Haryana, 110092

Dear sir/mam
I haroon khan, hereby wants to state that i m not able to get my insurance money back for my bike (Number - dl 7st 9323). I gave the claim check to home credit india on 9 april 2018 but money has not been transfered yet. Whenever i call to customer care they always says it will be credited within 1 or 2 days but it never happens. And sometimes they put my call on hold for several minutes. I have paid all the emi for my bike but still i am not getting my claim back.

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Jun 29, 2018

Complaint marked as Resolved

Home Credit India Finance customer support has been notified about the posted complaint.

Verified Support

May 28, 2018

Home Credit India Finance Customer Care's response Dear Sir/Ma'am,

Thank you for contacting Home Credit.

Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.

Request you to please revert within three days, otherwise your request would be closed.

For any further help, please contact us.

Regards,

Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM