Home Credit India Finance — I paid Fore closure amount after that they didn't close loan and putting fine and all(Loan No:- [protected] )

Dear Sir,

I would like to know that. I got a call from one of Executive of Home credit . His name is Rohit Gupta. and he said, `` Sir you took a personal loan and you have an outstanding amount to clear against your personal loan. Kindly clear that amount and your loan closed.
I have paid the foreclosure amount as per given time but Loan is not closed and still didn't get any noc and ndc. Loan number still showing active. and putting fine and charges day by day.

Regards
Kapil Kumar Choudhary
M.No:- [protected]
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Home Credit India Finance customer support has been notified about the posted complaint.
Verified Support
Nov 18, 2021
Home Credit India Finance Customer Care's response
"Dear Kapil,

Thank you for highlighting your concern.

We have forwarded your to concern to the relevant department and they will Contact with the Customer shortly to provide the resolution for the concern.

Thanks
Team Home Credit"""""""""""
Nov 18, 2021
Updated by kapil040
I emailed them for update they blocked my email and attachment is below down.

Nov 26, 2021
Updated by kapil040
I am not getting any proper response and resolution for my complaint
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