[Resolved] Home Credit India Finance — I'm complaining about mobile bill

ridondaimary

Address:	Gurgaon, Haryana, 122002
Website:	www.consumercomplaints. in

Dear Team,
Name: Ridon Daimary
Contract number: [protected].
Maine 22nd November 2016 mai oppo a37 home credit se finance mai liya tha aur bank account se 1, 399 rs direct debit hone wala tha har month ka 16th tarik ko but debit nhi huwa hai, uske waja se every month ka 20th, 21st date mai Cash Payment kar k aya hu December se lekar 21st February tak jo k 3 month complete ho gaya hai aur hai k 3 month ka Bill pending mai hai. Is March month mai Office k taraf se call nhi ane k waja maine call kar k Customer Care Executive se baat kiya hai aur bola hai k Cash payment lene k liye koi v nhi ayega kuch problem k karan aur Online Pay karne k liye bola hai. Mera due date hai har month ka 22nd date ko hai toh is baar mai Online pay kar dega. Thanks

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Apr 20, 2017

Complaint marked as Resolved

Home Credit India Finance customer support has been notified about the posted complaint.

Verified Support

Mar 20, 2017

Home Credit India Finance Customer Care's response Dear Sir,

Thank you for your query to Home Credit India.

In reply to your query, we would like to inform you that your payment mode is cash and your due date is 22nd of every month. We would request you to make the payment before 6 days from your due date through our authorized payment channels for avoid further late payment charges.

We sincerely hope that the above resolution is to your satisfaction. Alternatively, Please do not hesitate to contact our customer service team phone:[protected], or email:[protected]@homecredit.co.in should you need any further clarification.

Yours sincerely,
Customer Care Team
Home Credit India Finance Private Limited .