[Resolved]  Home Credit India Finance — Inappropriate Loan closure amount

Address:India

Dear Sir/ Madam,

Name: Omkar Prakash Lele

Address: 304 Matrubaug Anex near kala talav telephone exchange kalyan west - 421301

Email- [protected]@gmail.com

Mob No- [protected]

Name of entity- Home Credit India pvt ltd

Loan Account no- [protected]

Transaction: Personal Loan

Description:

I have availed Personal Loan of 200000 for the tenure of 48 months on 28.51% flat interest rate from Home Credit in sept 2019 . I have paid 21 emi till date which means I have paid 21*8971= Rs 188391.

I have taken moratorium period of 5 months i.e. from Apr 2020 to Aug 2020. After moratorium period they have restructured my loan and tenure increased to 84 months . At the the time of disbursement they have provided repayment schedule in which emi bifurcation was not mentioned. Now after 21 emi paid to close
this loan they are asking me to pay 2, 12, 148 .
In sanction letter it was clearly mentioned that Rate of Interest is flat, even calculation of Emi is based on flat interst rate calculation i.e. Loan amount + amount of interest divided by tenure. As per my knowledge in flat interest rate bifurcation of emi i.e. part of interest in emi is same throughout the tenure but HOME Credit has some different calculation which they have not provided at the time of disbursement. I am asking them to close this loan for rs . 150000 ( o/s principal+ interst for the period of moratorium) . After several emails they have contacted me and still they are not agree to close this loan on 150000. I have already paid 188391 in 21 emi still they are asking to pay 212148 . Kindly guide me in this .

OMKAR PRAKASH LELE
[protected]
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Jan 21, 2022
Complaint marked as Resolved 
Home Credit India Finance customer support has been notified about the posted complaint.
Verified Support
Dec 20, 2021
Home Credit India Finance Customer Care's response
"Dear Omkar,

Thank you for highlighting your concern.

We have forwarded your to concern to the relevant department and they will Contact with the Customer shortly to provide the resolution for the concern.

Thanks
Team Home Credit"
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