[Resolved]  Home Credit India Finance — instalment due

Address:110092

I bought a mobile through your loan but even before the due date of 1st instalment my loan was rejected on the grounds of difference in signature. the shop from which i bought the handset is also closed may be for forever. what should i do now? will it attract legal proceedings against me? how do i reschedule my loan again? please guide me through so i can avoid any problems.
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Apr 7, 2018
Complaint marked as Resolved 
Home Credit India Finance customer support has been notified about the posted complaint.
Verified Support
Mar 07, 2018
Home Credit India Finance Customer Care's response
Dear Customer,

This is in reference to your concern registered with Home Credit India.

Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.

Request you to please revert within three days, otherwise your request would be closed.

For any further help, please contact us.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
Complaint comments 

Comments

Hi i am renu.
I have taken a personal loan of 120000 from home credit which was given to me on checking my old track of mobile finance.
I am regular payer of emi, but i went on maternity leave of 6 months and i was informed by my company that i will be given wages every month, so i invested all my saving in my cesarean surgery.
And my emi got bounced i have repeatedly told every collection person my problem but there is no one who is supporting i m not able to pay my loan in one go as i have invested all my money. Just because of this tension i cant enjoy my journey of motherhood experiencing sleepless nights. Now i have joined my ofc but i request you to please continue my loan in emi basis, as i promise no emi will bounce from now onwards or if you cant so please give me another loan option.
My name is Renu kumari
Contact no [protected]

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