[Resolved] Home Credit India Finance — issue in completing the procedure for mini cash loan

Vitika Baraskar

from Vasai-Virar, Maharashtra

Address:	Thane, Maharashtra, 401303
Website:	www.homecredit.co.in/online-loan/bankaccount.jsp

Hi team,

My name is vitika baraskar and i would like to bring to your notice that from past 3 days i am trying to complete the form for mini cash loan, but unable to do so. Firstly it was getting stuck on payment page, almost thrice i did the payment and now its getting stuck on bank verification. I am getting error again and again stating we are unable to login into your bank account due to some system error.

I tried 4 times doing it but its not going beyond that page. And, if i login once again from the start it starts asking for rs 1/- payment again.

Kindly help as i am in urgent need of cash due to medical emergency. Your help would really be appreciated.

Kindly find attached the screenshot of the page.

+1 photos

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Oct 29, 2017

Complaint marked as Resolved

Home Credit India Finance customer support has been notified about the posted complaint.

Verified Support

Sep 25, 2017

Home Credit India Finance Customer Care's response Dear Vitika,

This is in reference to your concern registered with Home Credit India.

We request you to please write an email to [protected]@homecredit.co.in with error screenshot so our concerned team will check and assist you accordingly.

Further, we request you to please provide your registered Mobile Number with Email id.

For any further help, please contact us.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM