[Resolved] Home Credit India Finance — Levying heavy charges in the name of Moratorium | |
Hi, I purchased a loan of 125000 from this company in October 2019, I paid 5 months emi till March 2020. Emi is 4947. interest 22.5%/pa. term 48 months. I opted 5 months moratorium. Now they are requesting me to pay EMI 4947 for 70 months. I told them I am ready to pay 5 months moratorium interest of 17000 as one time payment now and will continue paying 43 emis out of 48 as I have already paid 5 emis. They do not agree with that they want to get 346000 from me instead of 237000 for just the loan of 125000. I don't understand why I am liable to pay 22 emis more just opting 5 months moratorium. Pls review attachments thoroughly and take action against this frauds Was this information helpful? | |
Aug 12, 2021 Complaint marked as Resolved Home Credit India Finance customer support has been notified about the posted complaint. Verified Support Nov 11, 2020 Home Credit India Finance Customer Care's response Dear Customer, Thank you for contacting Home Credit. We regret the inconvenience caused to you in this regards. In reply to your query, we wish to inform you that we are unable to fetch the contract ID basis the details mentioned in your complaint. Hence, we request you to kindly share your registered contact number/loan number. Once we receive the details, we shall check your account and assist you accordingly. Please note: Do not fall prey to EMI Moratorium frauds. Home Credit will never ask for your OTP, Net Banking or Mobile Banking password, customer ID, UPI-PIN, etc. for deferring your EMI payments. For any loan related information, use our Mobile App. Regards, Customer Care Team | |
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