[Resolved]  Home Credit India Finance — loan amount not disbursed and no updates from customer care

Address:Vadodara, Gujarat, 390022

Hello, my loan contract number is : [protected]. And my contact number is :[protected]. I have signed contract for approved amount of 90, 000. And was told that money will be disbursed in one working day. I have not received any amount as of yet and customer service only says it's under process and will take 2 days 3 days etc but not providing any exact response as to why it is not disbursed. Can anyone provide exact information as to what is actually happening with disbursement.
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Sep 2, 2019
Complaint marked as Resolved 
Home Credit India Finance customer support has been notified about the posted complaint.
Verified Support
Aug 01, 2019
Home Credit India Finance Customer Care's response
Dear Chirag,

Thank you for letting us know about your recent experience with us. We apologize if our service did not met your expectation and appreciate you for taking time to share your concerns.

We wish to inform you that we already have forwarded your request to the concerned team with reference number '01197709', your relationship manager shall contact you on this concern within next 48 hours.

We appreciate your patience in the interim.

For any further help, please feel free to contact us on below mentioned contact details. We assure our best services at all times.

Regards,

Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in
Verified Support
Aug 02, 2019
Home Credit India Finance Customer Care's response
Dear Chirag,

This is in reference to your concern registered with Home Credit under reference number 01197709.

In reply to your query, I am pleased to inform you that your query has been resolved successfully as per the telephonic discussion which you had with your relationship manager. We wish to reiterate you that your loan contract [protected] has been canceled in our records. We request you to kindly re-apply once again, if still you are facing same issue, kindly share us with error screen-shot on [protected]@homecredit.co.in so that we can check and assist accordingly.

Meanwhile, we are closing the complaint.

For any further help, please feel free to contact us on below mentioned contact details. We assure our best services at all times.

Regards,

Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in
Complaint comments 

Comments

Ihad got financed my maestro scooter. I have cleared my loan. But noc from the bank is getting late. Contract id - [protected] customer name - guljar singh address - bholewal jadid, rajapur, ladhowal, ludhiana, pb non receipt of noc after competion of loan mobile- [protected]

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