[Resolved] Home Credit India Finance — loan amount not disbursed in my account

[Resolved] Home Credit India Finance — loan amount not disbursed in my account

B Bhawn from Delhi, Delhi

I applied an online loan on 5th april 2018 I got an email for approval and amount to be credited in 1 bank working day Details.. Name - bhawna Contract id [protected] Customer id 9291619 Registered mobile [protected] But, It already passed 3 bank working days and i havent received the loan amount I also called customer care several times they provided me a complaint number_11038319 saying wait for 1 day Then the next day executive says payment has been transfered on 6th april at 16.58hrs I am attaching my bank statement with this mail I havent recieved the money Please sort it out soon as already 3 days are gone +1 photos Was this information helpful? No (0) Yes (0)
May 17, 2018 Complaint marked as Resolved Home Credit India Finance customer support has been notified about the posted complaint. Apr 09, 2018 Updated by Bhawn Not replying on [protected]@homecredit.co.in As well as here You people are Doing businesses or what Verified Support Apr 10, 2018 Home Credit India Finance Customer Care's response Dear Bhawna, Thank you for contacting Home Credit. Apologies for the trouble you have faced. We have forwarded your concern to the relevant team with reference number[protected] which is under process and we shall provide you with an update within the next 03 working days. For any further help, please contact us. Regards, Customer Care Team Home Credit India Finance Private Limited \| Call –[protected]; Email – [protected]@homecredit.co.in \| Business Hours – Monday to Sunday, 9 AM to 8 PM Apr 10, 2018 Updated by Bhawn U sent this mail onn 5th april and today is 10 april still saying 3 more days. Ridiculous Apr 11, 2018 Updated by Bhawn I got this mail on 5 april screenshot attached Apr 13, 2018 Updated by Bhawn Bade hi besharam ho Apr 14, 2018 Updated by Bhawn Already 9 days are passed away Still no response from home credit I will file a case against homecredit in consumer Court on monday Verified Support Apr 16, 2018 Home Credit India Finance Customer Care's response Dear Customer, This is in reference to your concern registered with Home Credit India. Apologies for the trouble you have faced. We wish to inform you that, we have transferred the loan amount to your bank account on dated 16/04/2018, so we would request you to please check with your bank in this regards. Please find the UTR Number CITIN[protected] for your reference. I am pleased to inform you that your query has been resolved successfully Regards, Customer Care Team Home Credit India Finance Private Limited \| Call –[protected]; Email – [protected]@homecredit.co.in \| Business Hours – Monday to Sunday, 9 AM to 8 PM
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Comments

Anurags662

from Lucknow, Uttar Pradesh

[protected] she is lawyer anjali verma from home credit india. She is vulger woman. She talks badly with abusing words. I did complaint against her and home credit india ltd. Now I will show that what is it means of recovery.

Home Credit India Finance Customer Care's response, Apr 11, 2018

Verified Support

Dear Sir/Ma'am,

Thank you for contacting Home Credit.

Apologies for the trouble you have faced.

Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.

Further, we wish to inform you that we have already shared loan summary with you and all the loan related information has been mentioned on it. We request you to please make the payment towards your loan as per the terms and condition of loan summary.

For any further help, please contact us.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM