[Resolved]  Home Credit India Finance — loan foreclosure amount high

Address:New Delhi, Delhi, 110032

Dear respected consumer court. Mene apne personal loan ke 10 emi pay ke hai bina kese bounce and default k. But aaj mai wo loan khatam karna chahta hu to home credit wale 10 emi lene k baad bhi mene se 1.63 lac mang rhe hai jabke mera loan amount 1.80 lac tha.. Please mere ye problem solve kejeye because mai 82, 088 rupee de chuka hu or ab bhi mujhe 1 lac 63 thousand dene padege aisa to inhone jab mujhe loan deya tha tab kuch bhi nahi bataya tha. Balki inke executive ne mujhe ye bataya tha ke 6 month k baad aap kabhi bhi loan close ker sakte hai bina kese interest. Jo 6 month k baad amount bachega 1.80 lac mai se wo dena hoga. Please clear this issue.

Loan contract no. [protected]
Cuid: 330918
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Aug 23, 2017
Complaint marked as Resolved 
Home Credit India Finance customer support has been notified about the posted complaint.
Verified Support
Jul 15, 2017
Home Credit India Finance Customer Care's response
Dear Sir,

This is in regards to your query registered with Home Credit India.

In reply to your query, we wish to inform you that we have forwarded your query to the relevant team and we shall provide you with an update within the next 48 hours.

For any further help, please contact us.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
Verified Support
Jul 20, 2017
Home Credit India Finance Customer Care's response
Dear Sir,

This is in regards to your query registered with Home Credit.

In reply to your query, we wish to inform you that we have provided the resolution to you over the call dated 18th July'17 and issue has been resolved.

For any further help, please contact us.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
Complaint comments 

Comments

This is the same case happened to me, I had took a loan amount of Rs 1.80k vide loan account no [protected] and paid 11 montly EMI's of Rs 8288 ( Rs 91, 168/- ). Today i made a call to their Customer complaint for closure of my account.

They told me to pay 1.60K for closure of account, they guys are out of the minds because where is my 91, 168/- amount which i paid earlier ?

1 Home Credit is saying i have paid nothing till date and amount which i paid Rs 91, 168/- is only a interest charges ?
2 As per your agreement and RBI Guidelines if someone foreclose his/ her account no foreclosure charges has to pay to the financier.

This is my hard earned and you guys are looting and cheating your customers

I am waiting for your call for proper information with regards to my account and settlement amount.
if you visit their website and check the details it clearly says interest on cash loan in 47-48% of total amount . why cant people fully research and take risks .
Might be you are not aware, they are charging these high percentage on consumer loans on mobiles phones, TV, Bikes etc.
For Cash loan they are charging 26% percentage which is clearly mentioned in the agreement.

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