[Resolved]  Home Credit India Finance — loan not credited to my bank account

Address:530051
Website:[email protected]

Hello,
I have applied for instant cash loan of 50000 but i am facing problem in final stage submission from many days. I also tried from different devices as well as browsers but nothing helps. Everytime its only showing "we are processing your request please wait". I also mailed with screenshots to [protected]@homecredit.co.in 2 days back but they didnt replied. Please resolve this issue instantly and don't say mail them again on [protected]@homecredit
+3 photos
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May 16, 2018
Complaint marked as Resolved 
Sir/ma'am Yesterday morning received mail from home credit Finance she(deepika)asked register mobile number. I sent the register mobile number in my register email ID. But no response . Mobile number is 9160374930
Home Credit India Finance customer support has been notified about the posted complaint.
Verified Support
May 14, 2018
Home Credit India Finance Customer Care's response
Dear Sir/Ma'am,

Thank you for contacting Home Credit.

Apologies for the trouble you have faced.

Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.

For any further help, please contact us.

Regards,

Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
May 14, 2018
Updated by Ashok0712
Sir/ ma'am
I don't have loan number and my register mobile number is [protected].today morning will try again but same problem is there, screenshots will attached to u please check it

May 14, 2018
Updated by Ashok0712
Sir today morning received mail from home credit Finance there r requested loan number/register mobile number, I given reply, but again return reply was not received. Please contact and give me reply

Thanking u sir
Ashok

May 16, 2018
Updated by Ashok0712
Sir/ma'am
I tried Daly for my application and I will call to coustmer care there telling ur application is processed i[censored] have any problem u send the mail to attached screenshots. but no response please contact and give me reply
Verified Support
May 17, 2018
Home Credit India Finance Customer Care's response
Dear Ashok,

Thank you for contacting Home Credit.

We would like to inform you that, we have recently announced online cash loan to our existing and new customers. As per the company policy, existing customers can avail the online cash loan after completion of ongoing loan.

For any further help, please contact us.

Regards,

Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
Jun 11, 2018
Updated by Ashok0712
Sir
I completely my on going loan and try to apply 50000 rs but not completed my application I send the photo copy please chekit and give me reply

Thanking you sir
K ASHOK KUMAR

Complaint comments 

Comments

Thanks for helping
Home Credit India Finance Customer Care's response, May 14, 2018
Verified Support
Dear Sir/Ma'am,

Thank you for your valuable feedback.

We will be looking forward to serve you the best of our services.

For any further help, please feel free to contact us on below mentioned contact details.

Regards,

Customer Care Team
Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM
Don't take a loan from home credit .intrest rate is very high as compare to bank.
Home Credit India Finance Customer Care's response, May 21, 2018
Verified Support
Dear Customer,

This is in reference to your concern registered with Home Credit India.

Kindly share your Loan number (Ten digit number, starts with 3) OR registered mobile number so that we can assist you with your concern. You can refer to your loan documents i.e. Loan Summary / Repayment Guidelines.

For any further help, please contact us.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM

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