[Resolved] Home Credit India Finance — loan request not submitting

Powerpuff Girl

from Haridwar, Uttarakhand

Address:

Gurgaon, Haryana

Hello,
I have applied for instant cash loan of 50000 but i am facing problem in final stage submission from many days. I also tried from different devices as well as browsers but nothing helps. Everytime its only showing "we are processing your request please wait". I also mailed with screenshots to [protected]@homecredit.co.in 3 days back but they didnt replied. Please resolve this issue instantly and don't say mail them again on [protected]@homecredit.co.in

Reg mob no. [protected]

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Jun 2, 2018

Complaint marked as Resolved

Home Credit India Finance customer support has been notified about the posted complaint.

May 02, 2018

Updated by Powerpuff Girl Hello,
I have applied for instant cash loan of Rs 50000 but I am facing problem in final stage submission. I refreshed the page many times and also relogin numerous times but everytime it shows" We are processing your request please wait". I send mail with screenshots to [protected]@homecredit.co.in 3 days back but they didn't replied. I also tried to submit from different devices as well as different browsers but always it is showing we are processing your request. Please resolve the issue and don't say to mail with ss again on [protected]@homecredit.co.in . I don't have any loan no. So i am providing you my reg mobile no. below.

Thank you
Mob no. [protected]

Verified Support

May 02, 2018

Home Credit India Finance Customer Care's response Dear Swati,

This is in reference to your concern registered with Home Credit India.

We wish to inform you that as observed your loan account is in "Cancelled" status.

Further, you can reapply for the same loan again.

Further, we regret for the inconvenience caused while applying for Online cash loan. We would request you to send us an email to [protected]@homecredit.co.in along with the error screen shot. Our concern team will check and revert you accordingly.

For any further help, please contact us.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call – 180

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Comments

Powerpuff Girl

from Haridwar, Uttarakhand

I am still unable to final submit online cash loan application. Numerous times i refreshed the page and relogin several time from different devices/browsers but your website is so cool and not submitting the loan request. Now 4 days have passed but your so called [protected]@homecredit.co.in didnt respond to my query. I mail them 3-4 times. If you have any genuine solution for the issue i am facing then provide me instantly otherwise no need to respond me.
Reg Mob no. [protected]

Home Credit India Finance Customer Care's response, May 3, 2018

Verified Support

Dear Swati,

Thank you for contacting Home Credit.

We regret to inform you that as observed from our records your loan has been "Cancelled".

For any further help, please contact us.

Regards,

Customer Care Team
Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM

Asma Anjum

from Eluru, Andhra Pradesh

Sir my completed loan number [protected]

Pls help me out for cash loan login

Home Credit India Finance Customer Care's response, May 8, 2018

Verified Support

Dear Customer,

Thank you for contacting Home Credit.

Apologies for the trouble you have faced.

We would request you to send us an email to [email protected] along with the error screen shot. Our concern team will check and revert you accordingly.

For any further help, please contact us.

Regards,

Customer Care Team
Home Credit India Finance Private Limited | Call – 1800 121 6660; Email – [email protected] | Business Hours – Monday to Sunday, 9 AM to 8 PM