[Resolved]  Home Credit India Finance — Loan settlement

Address:New Delhi, Delhi, 11005
Website:Www.homecredit.com

I am taking a loan but i miss one emi and as discuss with them they send one agent for collection but they dont send after that they are charging me too much interest rate. As emi is 915 and now they charge me 2990 amount and still i ready to pay but they dont want to want to contact with me i drop mails regarding for the same but they sont rply and eventually they are not get back to me on call
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May 23, 2017
Complaint marked as Resolved 
Home Credit India Finance customer support has been notified about the posted complaint.
Verified Support
Apr 21, 2017
Home Credit India Finance Customer Care's response
Dear Sir/Madam,

This is in regards to your query registered with Home Credit.

In reply to your query, we would request you to please provide any 2 details mention below:
Contract Number
CUID
Full Name & DOB
Registered contact number.
Once we receive the above mention details we can check your account and assist you accordingly.

For any further help, please contact us.

Regards,
Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
Complaint comments 

Comments

Dear Sir,

Myself Sanjay Singh, from south delhi, in 2014 there is my friend Mr. Ram Kishor, he don't have a pan card and he want to finance a mobile, so that he took my documents and he sanctioned a loan for the mobile Nokia X loan id is
[protected] sanctioned on 19 april 2014. As he is not paying the loan amount and the loan is on my name i make the cash payments to the executives of Home credit india finance, after some months i left the job and i called executives so many for collecting the rest payment from me but nobody can come and the customer care guys are calling me every time and ask for payment and said i raise ur request for collection, but nobody is come for collection so far, and they are increasing my amount every time they called me, due to this my cibil is also effected, which could be a mistake of Home Credit employees, It is requested that kindly take this urgent and i want to settle this loan and kindly clear my cibil. Kindly assist me and inform me the pending amount of loan, I am not interested to pay the penalties, kindly confirm me the final balanced amount and guide me to make the payment..

Best Regards
Sanjay Singh
[protected]
[protected]@gmail.com

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