[Resolved]  Home Credit India Finance — loan showing active and no confirmation message sent by you regarding completion of loan

Hello,

I have taken mini cash loan of rs 10000 and i have finished the loan on 15/05/2018 but the loan status is still showing 'active' in the home credit mob app and i also didn't received any confirmation email/sms regarding completion of my loan. Please update the loan status and send me confirmation email/sms regarding completion of the loan.

Loan no. [protected]
Mob no. [protected]
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May 19, 2018
Complaint marked as Resolved 
Home Credit India Finance customer support has been notified about the posted complaint.
Verified Support
May 18, 2018
Home Credit India Finance Customer Care's response
Dear Saurabh,

Thank you for contacting Home Credit.

Apologies for the trouble you have faced.

We wish to inform you that, as observed from our records your loan has been "Finished".

For any further help, please contact us.

Regards,

Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM
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