[Resolved]  Home Credit India Finance — Loan tenure increase 51 to 84

I have taken loan for 51 months. And in loan account statement, you are showing this for 84 months. How it comes?

I have taken EMI Holiday for 3 months. And Moratorium for 5 months. Due to Covid -19 outbreak, Govt has lockdown everything. Nothing is open. And as per RBI guidelines, they have given moratorium period for 6 months that is from March 2019 to August 2019. If anyone is not earning anything, how he can pay his dues. So as per RBI guidelines, every financial institutions has to Stopped the EMI for the Moratorium period.

Please give clarification regarding this and send back corrected loan account statement as earliest.

I am waiting for your earliest reply
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Dec 21, 2021
Complaint marked as Resolved 
Home Credit India Finance customer support has been notified about the posted complaint.
Nov 13, 2021
Updated by swaraswap
contract id -[protected] name swapnil annasaheb jadhav
I have taken loan for 51 months. And in loan account statement, you are showing this for 84 months. How it comes?

I have taken EMI Holiday for 3 months. And Moratorium for 5 months. Due to Covid -19 outbreak, Govt has lockdown everything. Nothing is open. And as per RBI guidelines, they have given moratorium period for 6 months that is from March 2019 to August 2019. If anyone is not earning anything, how he can pay his dues. So as per RBI guidelines, every financial institutions has to Stopped the EMI for the Moratorium period.

Please give clarification regarding this and send back corrected loan account statement as earliest.

I am waiting for your earliest reply
Verified Support
Nov 18, 2021
Home Credit India Finance Customer Care's response
"Dear Swapnil,

Thank you for highlighting your concern.

We have already forwarded your to concern to the relevant department and they will Contact with the Customer shortly to provide the resolution for the concern.

Thanks
Team Home Credit"""""""""""
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