[Resolved] Home Credit India Finance — mental harassment and abuse | |
My mobile number is [protected] you can check my loan number with that... I have took a loan from homecredit of amount 150, 000 and because of some business losses i was unable to payback the loan after 90, 000+ of payments to them... I have many bad days they did not reached me since many days but suddenly now recovery agents from homecredit are calling me and being very abusive and they are threatening me that they will come to my home and they will insult me... They are also giving me bad very bad hindi gaaliyaan gandi wali... They are telling me that they will beat me etc etc... However since starting i am saying that i did not get a call in between and i have to pay many people and i am paying to everyone with my job you did not follow me up thats the reason i also did not.. And because of my business loss i am in a job right now i wont be able to pay the intrest on which they are agree... But they want me to pay the balance 60, 000 inr in 3 monthly installments however i have told them that my salary right now is 14500 only and after my conveyance and everything i am unable to pay 20, 000 a month... But they are keep harassing me again and again... I am mentally very much depressed right now... I am in a depression and whole day only those things just roam around my mind.. As my family is there in delhi and i am not in delhi... I have no option left but just suicide as i cannot see my family to be torched by them... I dont even have an insurance... This is the last request i can do with you... That i want to repay the loan but i cannot pay the intrest also i can pay only max 5000 inr per month for that only... Or i have no choice apart from suicide as there is no way a person can pay 20, 000 inr month when he is earning 14500 inr... Mr shushant (Recovery agent) is giving me.. If i will die the only reason will be mr sushant and home credit itself... I know my rights and i will also file a complaint in consumer court as the kind of abusing language he was using... For me and my family i feel so guilty... He said that he know goons in my local area and he is a goon himself and he will drag my family members and beat them in front of everybody... And harass them... He is keep saying that they will soon visit my home... I live out of delhi and my old father, mother and my wife live there... I am in a very very serious dpression i have no idea what to do.. I have a high blood pressure and my head is about to blast... I am just controlling myself... I cannot let this happen... The only solution i can think right now is suicide as it will inform media about you... I am sending the copy of this letter to all the other govt departments as well and also to media agencies... Please make mode of communication email only for futher communication... I know my right and i dont want any calls from you.. You are a service provider and you are responsible for your profit an losses you can forcefully do this... Before die i will do my best to get your company shut. Thanks Was this information helpful? | |
Aug 31, 2018 Complaint marked as Resolved Home Credit India Finance customer support has been notified about the posted complaint. Verified Support Jul 31, 2018 Home Credit India Finance Customer Care's response Dear Ravi, This is in regards to your concern registered with us. We apologize for the inconvenience caused. We wish to inform you that we have forwarded your query to our relevant team on 31/07/2018 with request number 13153737 and your dedicated relationship manager will contact you in 48 hours. For any further help, please contact us at the below-mentioned toll-free number or email id. Regards, Customer Care Team Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 8 PM | |
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